United States of America, 08-July-2025 – The Insight Partners announces the release of its latest industry research publication titled “Automation CoE Market Forecast (2021–2031)”, offering a comprehensive analysis of the evolving landscape of automation strategies and the growing importance of Centers of Excellence (CoEs) in driving digital transformation across industries.

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Market Overview:

The Automation CoE market has emerged as a strategic enabler for organizations adopting Robotic Process Automation (RPA), Intelligent Automation, Artificial Intelligence (AI), and Business Process Management (BPM). Valued at US$ 462.1 million in 2021, the market is expected to reach US$ 1,895.6 million by 2031, growing at a CAGR of 15.2% during the forecast period.

A Center of Excellence serves as a governance and enablement hub, defining best practices, managing tools and infrastructure, ensuring compliance, and scaling automation efforts enterprise-wide. With businesses accelerating digital transformation post-COVID-19, Automation CoEs have become integral to ensuring consistent, scalable, and impactful automation adoption.

Key Market Drivers:

1.       Enterprise-Wide Digital Transformation: Organizations across sectors such as BFSI, healthcare, retail, manufacturing, and logistics are building Automation CoEs to streamline operations, reduce costs, and boost productivity.

2.       Rising Adoption of RPA and Intelligent Automation: As automation technologies mature, businesses require centralized oversight and strategy alignment—roles fulfilled effectively by a CoE.

3.       Focus on ROI and Operational Efficiency: Automation CoEs enable organizations to standardize automation deployments and monitor return on investment (ROI), significantly reducing redundancy and inefficiencies.

Market Segmentation:

·         By Component: Solutions, Services (Consulting, Implementation, Training & Support)

·         By Industry Vertical: BFSI, IT & Telecom, Healthcare, Retail & E-Commerce, Manufacturing, Government, Others

·         By Deployment: On-premise, Cloud-based

Cloud-based deployment is gaining traction due to its scalability, reduced infrastructure costs, and ease of integration with remote and hybrid work environments.

Regional Insights:

·         North America dominates the Automation CoE market, owing to early adoption of RPA, strong technological infrastructure, and presence of leading automation solution providers.

·         Europe is rapidly advancing, especially in countries like the UK, Germany, and the Netherlands, where automation initiatives are a core part of government and private sector digitization strategies.

·         Asia-Pacific is witnessing strong growth, led by increased automation investments in India, China, and Australia across IT, BFSI, and retail sectors.

Key Players:

Leading players shaping the Automation CoE market include:

·         UiPath

·         Automation Anywhere

·         Blue Prism

·         IBM Corporation

·         Pegasystems Inc.

·         Microsoft

·         NICE Ltd.

·         KPMG

·         Deloitte

·         EY

These players are actively collaborating with enterprises to establish or enhance Automation CoEs, providing toolkits, governance models, and training modules tailored to specific industries.

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Future Outlook:

The Automation CoE market is set for sustained growth as more enterprises transition from pilot projects to full-scale automation programs. The integration of AI, process mining, and advanced analytics into CoEs will further enhance their strategic value. Organizations that proactively establish Automation CoEs will gain a competitive edge through agility, cost efficiency, and innovation.

About The Insight Partners

The Insight Partners is among the leading market research and consulting firms in the world. We take pride in delivering exclusive reports along with sophisticated strategic and tactical insights into the industry. Reports are generated through a combination of primary and secondary research, solely aimed at giving our clientele a knowledge-based insight into the market and domain. This is done to assist clients in making wiser business decisions. A holistic perspective in every study undertaken forms an integral part of our research methodology and makes the report unique and reliable.